# SepticDispatch

SepticDispatch books pump-outs. Wes records tank size, how many people live in the house, and whether the lid is open, then one local pumper calls back.

Agent: Wes
Phone: +1 (844) 783-4615
Site: https://septic.dispatchnode.com
Industry: https://www.dispatchnode.com/industries/septic-pumping

## Notes
- [When a 1,000-gallon tank is actually due](https://septic.dispatchnode.com/blog/when-to-pump-a-septic-tank) (2026-02-11)
- [A buried lid is part of the job](https://septic.dispatchnode.com/blog/lid-buried-or-open) (2026-03-04)
- [A backup is not the five-year visit](https://septic.dispatchnode.com/blog/backup-versus-interval) (2026-03-19)
- [What the pumper sees before the address](https://septic.dispatchnode.com/blog/what-the-pumper-sees) (2026-04-08)
- [Why household size changes the year](https://septic.dispatchnode.com/blog/solids-and-household-size) (2026-05-02)
- [A spongy drain field is not a pump-only visit](https://septic.dispatchnode.com/blog/drain-field-is-wet) (2026-06-16)
- [What to write down after the truck leaves](https://septic.dispatchnode.com/blog/after-the-truck-leaves) (2026-07-22)
- [A full house on a holiday is a different tank](https://septic.dispatchnode.com/blog/holiday-backup) (2026-08-30)

## Questions
- Does SepticDispatch pump the tank? No. Wes books the call and writes down gallons, household size, and whether the lid is open. A local septic company pumps the tank.
- What does Wes ask on a backup call? Whether sewage is at the lid or in the house, the tank size if known, how many people are there, and if the concrete lid is exposed.
- How does the pump interval estimate work? It uses three quarters of the tank volume and about 50 gallons of solids per person per year. A 1,000-gallon tank with three people is about five years. A wet field means a truck now.
- Is the $99 Lite plan the price of a pump-out? No. Lite is $99 per month for one seat and includes the company’s own phones. The pump-out is priced by the local company after they call the customer back.
- Can a pumper pass a request? Yes. A company can pass any request. If they pass, or the window expires, the next nearest paid company is offered the same job.
- When does the street address show? After the company claims the request. Before the claim, the offer shows the city and the job notes, not the street.
- Which cities can book a pump-out? The locations list covers about 1,000 US cities. A request is offered only where a paid company covers that radius.

## Service areas (1000)
- Full list: https://septic.dispatchnode.com/llms-full.txt
- New York, New York: https://septic.dispatchnode.com/locations/ny/new-york
- Los Angeles, California: https://septic.dispatchnode.com/locations/ca/los-angeles
- Chicago, Illinois: https://septic.dispatchnode.com/locations/il/chicago
- Houston, Texas: https://septic.dispatchnode.com/locations/tx/houston
- Philadelphia, Pennsylvania: https://septic.dispatchnode.com/locations/pa/philadelphia
- Phoenix, Arizona: https://septic.dispatchnode.com/locations/az/phoenix
- San Antonio, Texas: https://septic.dispatchnode.com/locations/tx/san-antonio
- San Diego, California: https://septic.dispatchnode.com/locations/ca/san-diego
- Dallas, Texas: https://septic.dispatchnode.com/locations/tx/dallas
- San Jose, California: https://septic.dispatchnode.com/locations/ca/san-jose
- Austin, Texas: https://septic.dispatchnode.com/locations/tx/austin
- Indianapolis, Indiana: https://septic.dispatchnode.com/locations/in/indianapolis
- Jacksonville, Florida: https://septic.dispatchnode.com/locations/fl/jacksonville
- San Francisco, California: https://septic.dispatchnode.com/locations/ca/san-francisco
- Columbus, Ohio: https://septic.dispatchnode.com/locations/oh/columbus
- Charlotte, North Carolina: https://septic.dispatchnode.com/locations/nc/charlotte
- Fort Worth, Texas: https://septic.dispatchnode.com/locations/tx/fort-worth
- Detroit, Michigan: https://septic.dispatchnode.com/locations/mi/detroit
- El Paso, Texas: https://septic.dispatchnode.com/locations/tx/el-paso
- Memphis, Tennessee: https://septic.dispatchnode.com/locations/tn/memphis